Get in touch

Contact Us

We're here to help.

At Nordwr, we operate 100% online and are dedicated to providing fast, efficient support for all your questions — whether it’s about orders, returns, shipping, or anything else.

📧 How to Reach Us

You can contact our customer service team at support@nordwr.com

We typically respond within 24 business hours (Monday to Friday).

🛍 Order or Return Questions

If you're reaching out about an order, please include the following in your message:

Before requesting a return, we recommend reviewing our Refund Policy.

🕒 Business Hours

We’re available from Monday to Friday, 9:00 AM – 6:00 PM (EST).

📍 Business Address

Nordwr is an online-only brand — we do not offer physical storefronts or in-person service.

Business address:

7345 W Sand Lake Rd STE 210 Office 1581

Orlando, FL 32819

(Please note: This is our registered business address and not open to the public.)

Let us know how we can assist you — we’re always happy to help.

Thanks for choosing Nordwr!